Shipping policy
Delivery Information
Clear, reliable shipping details for our UK customers. Last updated: 1 September 2025
Free Delivery
- Orders over £75 (ex. VAT) qualify for free delivery.
- Orders under £75 (ex. VAT) may incur a £2.92 or £8.99 carriage charge depending on the item in the basket (chemical or paper)
“Working days” means Monday–Friday, excluding UK bank holidays.
Standard Delivery Times
- Typical delivery: 2–3 working days. - We have stock of this item
- Some products specify 2–5 working days this is due to having to order this in.
Next Working Day Delivery
- If a product is marked “Next Working Day Delivery” and you checkout before 3:00pm (Mon–Fri), it will arrive the next working day.
- Orders placed after 3:00pm or on weekends/bank holidays are dispatched the next working day.
- Example: Order on Friday before 3:00pm → delivered on Monday.
Collections
- Available Monday–Friday, 9:00am–4:00pm.
- No collections on weekends or bank holidays.
Weekend & Timed Deliveries
- Saturday delivery and timed weekday slots are available on selected products.
- See eligible options on our Next Day Machines page.
Delivery Notifications
- For online orders, you’ll receive an email the day your order is shipped.
- Large or multi-parcel orders are typically delivered the following working day after dispatch.
- If you provide a mobile number or email at checkout, our couriers will send a delivery date update (usually the following working day).
Couriers We Use
Parcelforce, Evri, Tooles Transport.

