Avern Make A Return

Items should be unused, securely packed, ideally in the original packaging, and include all accessories . Private consumers can usually return unwanted, non-built-to-order items within 30 days of receipt for a full refund.

Return postage is normally at the customer’s cost and risk. Alternatively, we can arrange collection; collection charges will be deducted from your refund. Additional charges may apply to pallet or larger machine returns.

Built-to-order items cannot be returned. Used H Class vacuums cannot be accepted for refund due to health and safety. Commercial returns may be subject to a minimum 20% restocking fee plus delivery/return costs.

Once received, returns can take 2–3 days to process . Card refunds normally take a further 2–3 working days to appear.

Returns Address:
Avern Cleaning Supplies
Unit E6/7 Blackpole Trading Estate East
Blackpole Road, Worcester, WR3 8SG

Contact: 0800 9788 499 | Sales@averncleaningsupplies.com

! Please read our full return and refund policy Important information about returns, exclusions, charges and refund terms. →