Delivery Information

 

 

We have three main classes of delivery these are as follows;

  • Next Day – This service is applicable to all units marked as “Free Next Day Delivery”. These items will arrive the following working day ( Mon - Fri) if you place your order before 2 pm on a weekday delivered by DPD Courier. If you do not see the ‘Free Next Day’ message and require your item the following working day please call us as we can often arrange this for you either free of charge or for a small fee.

If you require a machine urgently take a look at our Next Working Day Delivery Products with 100% Guaranteed Next Day Delivery With DPD.  

  • If you require any information on tracking your parcel or any further questions please contact us on 0800 9788 499. You personal tracking number will be sent to your email you checked out with so you can keep up to date with your parcel in transit.

OUR NEXT DAY SHIPPING DOES NOT APPLY ON WEEKENDS OR BANK HOLIDAYS

  • Standard Delivery

    • Large Items - Unless stated 'Next Day Delivery' delivery can take up to 2-3 working days for large machines & trolleys can take 3-7 Working Days , 2-3 days for chemicals and floor pads bigger than 16" may take 2-3 days to get into stock. If delivery is going to be longer than this we will phone you within 24 hours of your order to advise on the delay.
      If you require a machine urgently take a look at our Next Working Day Delivery Products with 100% Guaranteed Next Day Delivery With DPD.  
    • Small Items – This covers things such as vacuum bags, hoses, and other smaller accessories. These are generally dispatched the same day via Hevri courier on a 2-3 Days Delivery time .Depending if the product has 'Free Delivery' you maybe charged £3.99 carriage. With Free Delivery when spending over £80.
  • Built to order - Built to order items are generally delivered within 5 working days, however delivery times up to 2-3 weeks can be common on some items. If you require a delivery urgently for a built to order item please phone us before ordering to get an estimated delivery time.