Delivery Information

We have three main classes of delivery these are as follows;

  • Next Day – This service is applicable to all units marked as “Free Next Day Delivery”. These items will arrive the following working day ( Mon - Fri) if you place your order before 2 pm on a weekday delivered by APC Courier. If you do not see the ‘Free Next Day’ message and require your item the following working day please call us as we can often arrange this for you either free of charge or for a small fee.
    If you require any information on tracking your parcel or any further questions please email us at: Sales@Averncleaningsupplies.com
  • Standard Delivery 
      
    Large Items - Standard delivery is generally next working day for most large items like chemicals, janitorial equipment and machines but depending on where stock is located may be up to 2-3 working days for a machine and 2-6 days for chemicals and floor pads if they're not in stock. If delivery is to be any longer than this we will phone you within 24 hours to advise of the delay.

    Small Items – This covers things shown as free delivery such as vacuum bags, hoses, and other smaller accessories. These are generally dispatched the same day but are sent by post on a 3–5 day service via Hermes courier.  If delivery is to be any longer than this we will phone you within 24 hours to advise of the delay. 

  • Built to order – Built to order items are generally delivered within 5 working days, however delivery times up to 2-3 weeks can be common on some items. If you require a delivery urgently for a built to order item please phone us before ordering to get an estimated delivery time.