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• DELIVERY & ORDER INFO
Delivery & Order Information
Standard Parcel Deliveries — 2–3 Days
Most small and medium parcels are shipped via our standard network with Evri. Order before 3:00 pm for same-day dispatch (Mon–Fri). Tracking details will be emailed once your order leaves our warehouse.
- Estimated delivery: 2–3 working days
- Tracking: CLICK HERE
Orders over £80 will be upgraded to ParcelForce automatically (not guaranteed next day).
Order-In Deliveries — 2–5 Days
Items marked 2–5 Working Days Delivery are ordered in from the manufacturer (often sooner). Call us if you’d like an alternative product with a faster lead time.
Order before 3:00 pm for same-day dispatch (Mon–Fri) once stock arrives. Tracking details are emailed after dispatch.
- Estimated delivery: 2–5 working days
- Evri tracking — CLICK HERE
- ParcelForce tracking — CLICK HERE
Orders over £80 will be upgraded to ParcelForce automatically (not guaranteed next day).
Delivery Costs
- Free Delivery — Orders £75 ex (£90 inc) or over
- Under £75 ex (£90 inc) — £2.92 ex (£3.50 inc)
- Paper/Chemical surcharge — £8.99 ex (£10.79 inc) + standard shipping if mixed with other items
- Collection in store — NO CHARGE
Next Day Delivery — ParcelForce
We stock over 1,000 products eligible for next-day delivery. At checkout you can upgrade to ParcelForce Next Day where available.
Weekday Deliveries
Tuesday
Wednesday
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Wednesday
Thursday
Order Wednesday
Thursday
Friday
Order Thursday
Friday
Monday
Order Friday
Monday
Tuesday
Weekend Deliveries
Order Sat/Sun
Tuesday
⚠️ Next day excludes Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight, Channel Islands, Scottish Islands & Alderney. (Also excludes Bank Holidays)
Delivery Policy
Free Next Day Delivery — Items marked “Next Working Day Delivery” arrive the following working day (Mon–Fri) when ordered before 3:00 pm. Delivered by ParcelForce.
If an item doesn’t show that message but you need it next day, call us — we can often arrange it free or for a small fee.
Click & Collect — Add items to your basket and complete checkout. We’ll notify you when your order is ready (normally 24 hours). No extra charges.
Help & Tracking — Call 0800 9788 499. Track ParcelForce: CLICK HERE.
Large Items & Palletised Deliveries
Bulky items over 30KG are shipped via a specialist carrier or pallet service. Please ensure there is suitable access for larger vehicles at your address.
- Kerbside delivery to ground-floor entrance
- Items > 30kg may require on-site assistance
- We’ll contact you to arrange a convenient delivery day/time where needed